Myra's voicemail system ensures every missed call is an opportunity for recovery rather than a lost lead.
Custom Greetings
- Voice/Upload: Record in-browser or upload .MP3/.WAV files.
- AI Text-to-Speech: Use professional AI voices to read your scripts.
- Scheduling: Set different greetings for Business Hours, After Hours, and Holidays.
AI Voicemail-to-Text
Every message is transcribed by our AI.
- Activity Logging: Transcriptions and audio links are automatically dropped into the contact's Notes and Activity history.
- AMD Detection: Answering Machine Detection ensures that outgoing call bridges or automations handle machines correctly.
Missed-Call Recovery
Trigger automated workflows the moment a call is missed:
- SMS Text-Back: "Sorry we missed your call! You can book a slot here: {{calendar.link}}"
- Internal Alerts: Push notifications and emails to the assigned user with the transcription attached.
- Task Creation: High-priority "Return Call" tasks created automatically.
Reporting
The Calls Report tracks your "Recovery Rate," measuring the time between a missed call and a successful callback.
FAQs
Is there a limit on voicemail length? Transcriptions are optimized for messages up to 5 minutes, though full audio is always stored.
How do I access voicemails? They appear in the Unified Inbox and on the specific Contact Record under the Notes or Activity tabs.