Getting started with Myra is a straightforward process. This guide covers how to access the platform as a business owner or an employee.
Creating a New Workspace
If you are the primary administrator:
- Sign-Up: Visit myra-app.ai/signup and enter your work email and name.
- Verification: Enter the 6-digit code sent to your inbox.
- Workspace Creation: Name your workspace (e.g., your company name).
- Currency: Select $ USD. Myra uses USD as the standard currency for all billing and telephony.
- Onboarding: You will be greeted by the AI Support bot, which can launch guided tours to help you set up your first pipeline.
Joining an Existing Workspace
If your team is already on Myra:
- Accept Invite: Click the link in the invitation email sent by your admin.
- Set Password: Create your profile password.
- Permissions: Your access is determined by the role (Admin, Manager, Agent) assigned to you.
Signing In
- Direct Login: Sign in at myra-app.ai/login.
- Google Sign-In: Use "Continue with Google" for a password-less experience.
- Remember Me: Check "Remember Me" to stay logged in for up to 14 days on the same device.
- Multi-Tenant Isolation: If you belong to multiple businesses, the client switcher will only show workspaces scoped to your current login.
Security
- Two-Factor Authentication (2FA): We strongly recommend enabling 2FA via Settings → Profile → Security.
- SSO: Enterprise/Scale customers can integrate with SAML 2.0 or OIDC identity providers.
Troubleshooting
- No Email? Check spam or ensure your IT team whitelists @myra-app.ai.
- Locked Account? After 5 failed attempts, your account locks for 15 minutes. Use "Forgot Password" to reset via email.